Publications:
Communication, Culture and Commitment in Dispersed Technical Workforces: The Exception Challenging the Rules

This paper describes the communication systems used in a UK essential services provider in the management of its field-based workforce of service engineers.

Article: Print

$US10.00

Article: Electronic

$US5.00
Remote Knowledge Sharing and Organisational Relationships: Significance and Ambivalence

This paper takes a structured approach to understanding organizational relationships as interpreted by remote service engineers. In doing so it illustrates the ambivalence of knowledge sharing as a relationship-defining modality.

Article: Print

$US10.00

Article: Electronic

$US5.00